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problem restoring user
Submitted by RichardLuft on Sat, 02/11/2006 - 23:59.
I've been using VV9 on a windows ME pc, and now have a new pc running Win XPPro. I've installed VV9 on the new pc. I have a backup disc made on the old pc (actually, 2 floppies), but when I try to do a user restore on the new pc, I get an errmsg of "Cant open .zip file A:/spch-bk/1/1.zip", and the restore fails.
For what its worth, I've already installed the XP patch. Any help to solve this problem is appreciated.
TIA, Richard
By the way, thsnks for this great forum, which told me about the patch. As I purchased VV direct from IBM, I no longer have anyone to 'support' it outside of this location.
RichardLuft wrote:By the
By the way, thsnks for this great forum, which told me about the patch. As I purchased VV direct from IBM, I no longer have anyone to 'support' it outside of this location.
I'm glad I can provide it Richard. I have no answer to your problem, but I'm sure someone will be able to help!
Try copying the file from
Try copying the file from the floppy(s) to a single folder on your hard drive. Once copied, make sure that the files are not set for "Read Only". Finally you might have to unzip the files before restoring.
DSteiNeuro wrote:Try copying
Try copying the file from the floppy(s) to a single folder on your hard drive. Once copied, make sure that the files are not set for "Read Only". Finally you might have to unzip the files before restoring.
That's one way of doing it.
If that does not work, have you still got your ME PC with ViaVoice in it?
If so, using Windows Explorer, or My Computer, locate your user file in C:\Program Files \ ViaVoice \ Users \ [your user name]. Copy that user folder to a removable media such as a CD Rom or USB memory stick. Also copy the file "client.dfl" which you will see in the user folder.
Paste the entire of these in your new computer in C: \ ViaVoice \ Users.
Then go to Start \ Settings \ Control Panel \ IBM ViaVoice Options. The user window should locate your user folder. Apply it. Then make all the usual personal settings on each of the tabs.
If you're using Office 2003, then VV 9 will not work in it as it did in the older versions. You should therefore then get VV 10.5 (which is not very expensive).
Go to the forums (see the right hand side of the screen) relating to ViaVoice, and you will see many tips about purchasing and operating VV 10.5. Also note that the box containing VV is still marked "ViaVoice 10". Read the blurb on the back and make sure it refers to usability in Office 2003, since this signifies that the disc is 10.5. When you open it, make sure that the copyright dates are up to 2004.
If you install 10.5, it will automatically migrate your user file.
Quentin
Crivon1: Tried
Crivon1:
Tried recommendation of DeSteiNeuro, but no luck.
Also tried your recommendation, but the following problems arise:
You said "Also copy the file "client.dfl" which you will see in the user folder."
This file does not exist in VV9 (atleast in my copy)! Thus, I didnt go any further until hearing from you again on this matter.
Also, I AM using office2003, but I dont normally dictate into application, but usually use speakpad. Also, I use a 'Medical Dictionary'. Will VV 10.5 work with the old IBM Medical Dictionary, or does it require an upgrade of that, too? Or can I continue with VV9 as easily?
TIA, Richard
Go ahead with the copying
Go ahead with the copying and pasting of the user folder. Do not worry about the client.dfl. VV will create a new one for you when you start it up.
Quentin
Quentin; More bizarre than
Quentin;
More bizarre than anything that has yet happened, I find that, after I've copied the files from old pc, and then try to insert them into new pc, I find that my disc IS EMPTY. Its not really empty, but the new pc can't seem to read them.
I've transferred numerous other data files to the new pc by this means, so I dont, at all, understand what's happening. Any ideas?
Richard
Not reading is not unusual
Not reading is not unusual with floppies. There are utilities that will check the health of floppy disks, but I can't refer to one because I don't use them any more than I have to. Out of the stock of several hundred floppies I still have, whenever one gives the slightest problem I pitch it.
Bruce
Bruce; UDF format was the
Bruce; UDF format was the problem. Now everything fine.
Quentin; finally found that
Quentin;
finally found that my CDrom was 'empty' because it had a UDF format. (Google is my friend ,!
After reformatting the disc, your suggestion worked fine.
Unfortuneately, VV seems to be very slow in my new OS and office2003. I'm not sure if its my new pc with a problem, or if I have to upgrade to VV10.5.
Thanx again, Richard
RichardLuft wrote: VV seems
VV seems to be very slow in my new OS and office2003. I'm not sure if its my new pc with a problem, or if I have to upgrade to VV10.5.
What are your new PC specifications, ie. CPU speed, level 2 cache and Ram? Do you have an anti-virus, a firewall, anti-spyware and/or any other security programmes which could cause the slowing up? Have you defragmented your hard disk?
With the answers to these, we might find out why VV appears to be slow.
It could well be that VV 9 is not as responsive in XP, as it was a pre-XP production.
Since you are using Office 2003, you have two choices:-
1. You could get VV 10.5, which would result in your enabling the use of VV with Office 2003, and all other programmes that you are using. It is not expensive, and is a major improvement over VV 9.
2. Use MS Speech which is built into Office 2003, but is limited as to its use. It would appear that it is only principally available in the Office suite, and has a limited use outside that. There are other experts on this site and mssp...@yahoogroups.com who can give you guidance in this respect.
Quentin
Quentin: I'm running a 2.80
Quentin:
I'm running a 2.80 Ghz Celeron processor with 2G DDR, 512 L2 Cache, Virtual memory = 768 Mb, Norton anti-virus and firewall, and Spybot 1.4RC2 anti spyware.
Operating system is windows XP Pro, and I'm finding that VV9 is running terribly slow even when dictating to 'speakpad'.
Since the computer is essentially new (1 week old), I haven't used defrag at all.
I've been quite happy with VV in my old OS (Win ME) with a far less capable PC with 1.2 Ghz processor, 512 meg Ram, and NAV using god-knows how much of my Ram.
Hope that I can get what I'm used to to function!
Regards, Richard
I think what you should do
I think what you should do first of all is follow crivon1's advice and upgrade to ViaVoice 10.5. 9 is so old and probably not fully compatible with your new OS.
I think Quentin might agree that the Norton stuff is highly suspect for SR use. I think of it as a benign virus with potentially lethal side-efects
Seriously, Norton imposes a significant drag on operational speed despite its AV competency. And its firewall could also affect ViaVoice's operations, although testimony on this point is not consistent. Norton utilities embed themselves so deeply into the OS that it can be difficult to remove their traces completely. I used them for years in the face of counter-evidence and had a devil of a time finally extracting the last vestige.
But maybe its not the source of your slowdown, so I can't promise removing it will cure it.
Some people don't like Celerons, but I've set up DNS on a 2GHz Celeron with 768MB and found that it runs just fine -- not the snappiest setup, but perhaps a bit faster than a 1.3GHz P3 with 512MB, which itself was fairly responsive with DNS 5-6.
Bruce
PS: The only other slight potential problem with your specs is your Virtual Memory. Usually it should be set at 1-1.5 times your physical memory, although that recommendation dates back to when 256MB-512MB was the norm. Changing that probably has nothing to do with your current problem, but could be an issue if you use applications that hog everything or maybe if you use the OS facility to save and restore your current state when you shut down.
Incidentally, this article claims that only gamers and users of special software (like Photoshop, scientific/engineering software, etc.) need, or benefit from, more than 1GB:
"2GB of RAM: Do We Really Need That Much?"
http://www.xbitlabs.com/articles/memory/display/2g...
OTOH, MS seems to be recommending 2GB as an optimal amount for Vista.
PPS: I guess what I'm suggesting is that if nothing else works, consider removing NAV and see it that helps. I use TrendMicro PC-cillin, which is very effective and has an almost negligible performance effect. Kaspersky is perhaps the best AV around and not noted as a imposing undue performance penalties. NOD32 also works well and has almost no performance penalties.
Bruce; 2GB ram: Since NAV
Bruce;
2GB ram: Since NAV keeps growing, and since every new app seems to require more ram, I figured to set up my pc to be 2008-ready.
Interestingly, I tried my VV9 out dictating to Corel Wordperfect, and it Flew through the dictation. It seems that it only has a problem with MS apps (and with itself). With this in mind, it's hard to imagine that NAV is the culprit (in fact, NAV was also installed on my old PC)
Anyhow, I might have to try the upgraded VV.
Thanx to all for your help.Richard
Richard wrote "I'm running a
Richard wrote "I'm running a 2.80 Ghz Celeron processor with 2G DDR, 512 L2 Cache, Virtual memory = 768 Mb, Norton anti-virus and firewall, and Spybot 1.4RC2 anti spyware"
There is nothing wrong with your specifications. I run VV 10.5 on a desktop 2.6 Celeron with 512 Mb Ram, and fixed 1500 Mb virtual memory on a separate partition and I have no problems with it.
Certainly Norton and/or Spybot could have something to do with your slowing up. It is a well-known resource eater. Personally I use Grisoft AVG and it does not affect performance. Another user on this site, complaining of slow performance, removed McAfee and found that this vastly improved performance.
I do not know if Office 2003 has anything to do with the slowing up. This has MS Speech built-in, and may well be clashing with VV 9. I can only suggest that if nothing else works, you upgrade to VV 10.5.
Quentin
Quentin
Richard wrote "Virtual
Richard wrote "Virtual memory = 768 Mb"
In my last posting, I mentioned that I had 1500 Mb Ram fixed virtual memory. I would suggest that you do the same.
To do this, on desktop, right-click My Computer, click Advanced tab, in Performance click Settings, click the Advanced tab, click the Change button, you should then highlight the disc drive with the paging file shown beside it. Click the button beside "custom size", in the small window beside initial size put in 1500 and in the small window beside maximum size put in 1500. Click the Set button. Click OK and exit. You may have to restart to get this to be effective.
.
Quentin
RichardLuft wrote: VV seems
VV seems to be very slow in my new OS and office2003. I'm not sure if its my new pc with a problem, or if I have to upgrade to VV10.5.
Thanx again, Richard
What are your new PC specifications, ie. CPU speed, level 2 cache and Ram? Do you have an anti-virus, a firewall, anti-spyware and/or any other security programmes which could cause the slowing up? Have you defragmented your hard disk?
With the answers to these, we might find out why VV appears to be slow.
Since you are using Office 2003, you have two choices:-
1. You could get VV 10.5, which would result in your enabling the use of VV with Office 2003, and all other programmes that you are using. It is not expensive, and is a major improvement over VV 9.
2. Use MS Speech which is built into Office 2003, but is limited as to its use. It would appear that it is only principally available in the Office suite, and has a limited use outside that. There are other experts on this site and http://groups.yahoo.com/group/ms-speech/ who can give you guidance in this respect.
Quentin
RichardLuft wrote: VV seems
VV seems to be very slow in my new OS and office2003. I'm not sure if its my new pc with a problem, or if I have to upgrade to VV10.5.
Thanx again, Richard
What are your new PC specifications, ie. CPU speed, level 2 cache and Ram? Do you have an anti-virus, a firewall, anti-spyware and/or any other security programmes which could cause the slowing up? Have you defragmented your hard disk?
With the answers to these, we might find out why VV appears to be slow.
Since you are using Office 2003, you have two choices:-
1. You could get VV 10.5, which would result in your enabling the use of VV with Office 2003, and all other programmes that you are using. It is not expensive, and is a major improvement over VV 9.
2. Use MS Speech which is built into Office 2003, but is limited as to its use. It would appear that it is only principally available in the Office suite, and has a limited use outside that. There are other experts on this site and http://groups.yahoo.com/group/ms-speech/ who can give you guidance in this respect.
Quentin
RichardLuft wrote: VV seems
VV seems to be very slow in my new OS and office2003. I'm not sure if its my new pc with a problem, or if I have to upgrade to VV10.5.
Thanx again, Richard
What are your new PC specifications, ie. CPU speed, level 2 cache and Ram? Do you have an anti-virus, a firewall, anti-spyware and/or any other security programmes which could cause the slowing up? Have you defragmented your hard disk?
With the answers to these, we might find out why VV appears to be slow.
Since you are using Office 2003, you have two choices:-
1. You could get VV 10.5, which would result in your enabling the use of VV with Office 2003, and all other programmes that you are using. It is not expensive, and is a major improvement over VV 9.
2. Use MS Speech which is built into Office 2003, but is limited as to its use. It would appear that it is only principally available in the Office suite, and has a limited use outside that. There are other experts on this site and http://groups.yahoo.com/group/ms-speech/ who can give you guidance in this respect.
Quentin
RichardLuft wrote:Crivon1: I
Crivon1:
I use a 'Medical Dictionary'. Will VV 10.5 work with the old IBM Medical Dictionary, or does it require an upgrade of that, too? Or can I continue with VV9 as easily?
I cannot answer that one. Try it and see.
Have a look at http://www.speechcomputing.com/node/123
Quentin
thanx for response, but no
thanx for response, but no luck. files ,I think, are unzipped, as they have no .zip notation, and are not 'unzippable'. I dont know what else to do.
Can you clarify whether
Can you clarify whether there actually is a file named "1.zip"?
Because two floppies are involved its possible that a zip file was split across them and will have to be recombined before things can proceed.
Maybe just tell what Explorer sees on the two floppies.
Bruce
Bruce: It seems that I'm
Bruce:
It seems that I'm very confused with what to do!
My Windows explorer shows the content of the two floppies as follows:
Disc 1: contains folder "SPCK_BK, which contains two files:
1) "1" which seems to be a normal (not zipped) file AND
2)"config. settings"
Disc 2: contains folder "SPCH_BK which contains one file:
1)"1" which seems to be a zipped file of 584 Kb
I don't know why one disc is unzipped and the other id zipped!
Idon't seem to know what I'm doing, or how to unzip it, if this will help.
Any further suggestions?
Thanx
Sorry, Richard, my job here
Sorry, Richard, my job here is done -- I'm not a ViaVoice user, but I thought maybe I could clarify things for those who are.
I suspect the Disc 2 "1" is a zipped backup of the the Disc 1 version, but I'm not sure. Maybe Crivon1, who's the best ViaVoice expert I know, can advise what to do from here.
Oh, do you mean you don't have an unzipper, or that you wouldn't know how to apply it in this case? In the first case, you can find and download any number of unzippers, like PKZip or WinZip, etc. In the latter case, just direct the unzipper to the file.
BTW, you should work on copies you've moved to your hard drive -- safer and more convenient obviously. If it would help, you can rename the zipped file to have the extension .zip.
If the Disc 2 version is a zipped backup, then when its unzipped (you might have to give it a new name in the process), it should have the same parameters as the unzipped Disc 1 "1" etc.
Bruce