More ViaVoice sound problems
Submitted by Charles Devonshire on Wed, 01/11/2006 - 06:45.
I had been using both ViaVoice Advanced Version 10 and Dragon NaturallySpeaking advanced version 8.1 on my desktop machine (for specifications see blog entry dated December 29, 2005). I used several different wired headsets.
I upgraded ViaVoice to version 10.5. Before attempting to install it, I uninstalled version 10, ran Via Clean and Registry Mechanic. I ran Startup-Cop to disable just about everything that was needed to boot the computer.
The installation process went through without a hitch. I clicked on the ViaVoice icon to start the program. Woodrow appeared and gave his customary spiel ending with "and now the User Wizard will start."
However, the User Wizard did not start. Instead, the following dialogue between the computer and myself took place:
Computer - "A problem has occurred (SMAPI RC = 30 The system detected in an error with the speech engine.). If this problem occurs again, restart the User Wizard. Click OK to continue."
Me - OK
Computer - "The wizard has not finished. Do you want to exit out of the User Wizard?"
Me - Yes
Computer - "A problem has occurred (SMAPI RC = 215 Already opened for connection to the speech engine.). If this problem occurs again, restart the User Wizard. Click OK to continue."
Me - OK
Computer - "The wizard has not finished. Do you want to exit out of the User Wizard?"
Me - Yes
Computer - "A problem has occurred (SMAPI RC = -4 Unable to find an available speech engine.). If this problem occurs again, restart the User Wizard. Click OK to continue."
Me - OK
Computer - "The wizard has not finished. Do you want to exit out of the User Wizard?"
Me - Yes
The above sequence repeats itself every time I tried to load ViaVoice.
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Additional Relevant Information
1. Default recording device: VXI TalkPro USB
2. Default playback device: SB Audigy 2ZS
3. System passes Windows sound hardware test wizard.
4. No problems with Dragon NaturallySpeaking (I am dictating this message using DNS).
5. Microsoft speech recognition is installed and I don't know whether to or how to get rid of it.
Charles
Dragon NaturallySpeaking
Dragon NaturallySpeaking Advanced in previous post should read Dragon NaturallySpeaking Preferred.
Charles
Charles, First of all did
Charles,
First of all did you keep a backup copy of your old user folder? Was this wiped out when you used ViaClean or did you save it and was it migrated? Did you disabled all anti-virus, anti-spyware and firewalls before installation? Do you have McAfee?
Have a look at http://www.speechcomputing.com/node/576 where you will see Susan Daum had problems with a similar computer. Also see http://www.speechcomputing.com/node/593#comment-2091 regarding my installation in a Dell.
On the assumption that you did not migrate your old user files, if you still have a copy of your old user folder from VV 10, copy and paste it into Documents and Settings \ [your name] User \ Application Data \ IBM \ ViaVoice \ Users.
Go to Control Panel \ IBM ViaVoice Options. See if your old user name folder is found. Apply it. Then complete all the other options on the tabs. Apply these. Close. Try ViaVoice again.
If you only had a ViaVoice backed up copy of your user folder, having used ViaVoice Options to make the backup, restore it from its location, and apply the above procedure.
If that does not work, on the assumption that you have restored your user folder, try a re-installation of ViaVoice over the existing, and it should migrate your user files. When finished, do not immediately start ViaVoice. Go to Control Panel \ IBM ViaVoice Options. See if your old user name folder is found. Apply it. Then complete all the other options on the tabs. Apply these. Close. Then try ViaVoice again.
If you have not got a copy, or backup, of your old user folder, then I can only suggest a total uninstallation, including ViaClean, but also use a program such as RegScrub to clear out the registry entries missed by ViaClean.
When you say you have the Microsoft speech recognition, are you referring to MS Speech? This should not affect it. Others, such as Itamar, run all three SR programmes, and sometimes simultaneously.
If your VV 10 Advanced worked in your Dell, that is no reason why VV 10.5 should not also do so.
If none of the above work, then try reinstalling VV 10 Advanced, make sure your user file is present. Set up your ViaVoice Options. Run it to make sure it's working. Then install VV 10.5 as an upgrade. When finished, do not immediately start ViaVoice. Go to Control Panel \ IBM ViaVoice Options. See if your old user name folder is found. Apply it. Then complete all the other options on the tabs. Apply these. Close. Then try ViaVoice again.
Quentin
Did you manage to fix
Did you manage to fix it?
Quentin
crivon1 wrote:Did you manage
Did you manage to fix it?
Quentin
Quentin,
In the process of perusing some older postings, I came across this one from you that, unfortunately, has remained unanswered until now.
Please accept my apologies for having failed to acknowledge and thank you for the help you have given me on several occasions. With the assistance of your detailed instructions I have been able to deal with a number of problems relative to the installation and use of ViaVoice. Thanks again.
Charles