Error message: ViaVoice Locale Window not responding

Just in the last few days, VV sometimes will not open and task manager shows nothing. When I go to shut down/restart to clear the glitch, I get the above error message. Rebooting does the trick every time. I had never seen that error message before.

The only recent changes I have made is uninstalling Norton Internet Security (after using for many years) and installing Avira and Comodo instead.

Any ideas? Thanks in advance.

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Sorry, I have never come

Sorry, I have never come across it. It sounds like a Windows problem.

Did you try re-installing, or if necessary uninstalling and reinstalling, following suggestions which I gave in some previous postings.

Quentin

Quentin, thanks for your

Quentin, thanks for your response,

I think you are probably right about it being a Windows problem - I just wish I knew what.

I can get around the problem just now by not closing VV. That will have to do until I clear my transcription load for the week. However, first thing Saturday I will uninstall/reinstall.

I already have your helpful advice on how to go about it bookmarked. Thank you!

Fingers crossed...

Quentin,

I had a few days of VV behaving almost normally after I posted but things went from bad to worse. I did a clean install today.

Everything is working well but I am still none the wiser as to the cause.

Anyway, thanks again for your step-by-step guidance.

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