ViaVoice correction window

As a transcriptionist and long time user of VV, I am used to the correction window being 'busy,' and being able only to get it back by saving speech, closing doc and reopening. However, this happens only with some templates. Even from the same client I have one template which gives me a busy correction window after saving maybe 10 pages of speech, another can do 30 pages (my preferred max due to file size and the potential for crashing!) with no loss of correction facility while saving speech every few pages, including more saving as I proof all these pages. Obviously I have Word saving every minute and I create a back-up of each doc but I like to save my speech regularly too. I proof to audio when necessary but hate to have to do it because I have lost the speech on a doc.

So can the VV experts explain this? I appreciate this is a known problem with VV but why only sometimes? Could it be due to the version of Word the templates were created in? Some formatting nicety I am unaware of?

I am using VV Pro version 10 with Word 2000 on XP Home 2002 SP2. Obviously I had to uninstall Word 2003 when I got this computer!

Thanks.

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Since I use Office 97, I

Since I use Office 97, I have had no experience with Office 2000, but I have heard that there are problems with it. This could be the cause of your problem. It is not a problem I have ever experienced.

You do not state what ram, or the speed of your processer, but again these could be contributory factors.

Have you tried a re-installation of VV? Frequently this solves a lot of problems.

I can only suggest that you do a complete uninstall, including using Viaclean, and reinstall. See http://www.speechcomputing.com/node/312 on how to do this correctly.

Quentin

Quentin's suggestion is

Quentin's suggestion is worth trying, but the problem may be with the interaction between VV and Word -- to reason by analogy. In the past DNS would have problems with longer Word documents. If that's the case, there may not be much you can do except live with the problem. But hopefully my analogy is spurious.

Bruce

I hesitate to go down the

I hesitate to go down the uninstall route as I have this trouble only with some templates. Touch wood, VV works very well for me otherwise and I don't wish to rock the boat for something which is more of an irritation than a problem.

I am going to have enough of a problem if I am forced to buy a Vista machine and have to learn to use Dragon.

I wasn't aware there was a known difficulty with Word 2000. I actually have Office 2003 but uninstalled Word and replaced it with what I had on my last computer (no, Mr Gates, it's not installed on two machines!) as that version of Word worked perfectly well with this version of VV (again same disc) on that machine - and that was Windows ME which didn't like very much!

My computer is Intel Pentium 4 CPU 3.00 GHz 2.99GHz with 504MB ram.

Anyway, I am very grateful for your replies. Thank you.

I note you state that the

I note you state that the Ram is 504 Mb. This seems a very peculiar number. In any case this could be the cause of your problem. You should upgrade to at least 1 Mb Ram. This may help your problem.
Quentin

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crivon1 wrote: I note you

crivon1 wrote:

I note you state that the Ram is 504 Mb. This seems a very peculiar number. In any case this could be the cause of your problem. You should upgrade to at least 1 Mb Ram. This may help your problem.
Quentin

It's common on motherboards with onboard video cards to use a portion of main RAM for the onboard video RAM. So the 504Mb is a pretty common number from what I've seen.

I also think you meant 1GB RAM, not 1MB.

My 2cents worth. Smiling

Skip

Correct, Skip! A slip of the

Correct, Skip! A slip of the tongue then poor proof-reading Sad
Quentin

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