VIA VOICE PRO USB 10! Revive it and improve the product

I have used Dragon DNS and ViaVoice and perhaps every voice dictation product for medical transcription. I have found the via-voice pro 10 USB to be the most useful, easy to use and easily customizable product. In my practice I use it as a productivity tool. Unfortunately the medical vocabulary that Via Voice came with was badly designed, full of mistakes and was in part responsible for the near death of the product.
The feature that makes Via Voice superior to DNS is the ease of creation of voice macros. Once trained for about 3 hours the product really works. Most skeptics who visit my office are dumbfounded when they see the accuracy of dictation and the ease of use. Nuance has done nothing to enhance the product or even make it compatible with newer OS. I really wish IBM which had put in nearly three decades of research into this product had not sold it to Nuance. This is a superior voice recognition transcription that was released before the hardware to match its strengths was available.

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Hear Hear Quentin

Hear Hear Smiling
Quentin

nsmurali wrote: Once

nsmurali wrote:

Once trained for about 3 hours the product really works.

We can train Dragon NaturallySpeaking ourselves in 20-to 30 minutes total. We can train a new user in 1 1/2 to 2 hours. We're talking about accuracy at about 98 to 99% at that point.

Quote:

The feature that makes Via Voice superior to DNS is the ease of creation of voice macros.

In Dragon all you need do is dictate a block of text, corrected if necessary, highlight the text, and say, "Make that a shortcut." I cannot imagine anything easier.

By the way, I was an original IBM Business Partner for Speech Recognition (1994) and used ViaVoice until version 7.

--
Martin Markoe, eMicrophones, Inc.
The best microphones for Speech Recognition

viavoice pro USB

When I talk of 3 hour training I am referring to the specialty specific vocabulary, which includes accurate analysis of about 200 or so typical dictations including quirky abbreviations and specific ways of wriign medical words( a great market for VARs and sellers). I achieve nearly 100 % accuracy with formatting based on the cadence of speech rather than any mouse click. I have used the newer versions of Dragon. I am not convinced DNS is as savvy as VIA Voice 10. I do recommend you try the PRO USB 10 edition ( can buy it cheap on e.bay). Use a good quality USB noise cancelling mike and run it on a decent computer with Windows 2000( NOT XP).The results will be impressive. I can vouch fo rit as I finish my work by 2:0PM every day and DO NOT carry any work home!

Narayanachar S. Murali, MD,FACP, FACG
www.drmurali.com

nsmurali wrote: When I talk

nsmurali wrote:

When I talk of 3 hour training I am referring to the specialty specific vocabulary,

This is the point that dragonuser missed.

ViaVoice can be trained from installation in 15-30 minutes, depending on the speed and clarity of enunciation of the new user. I have seen this done by new users.

It is the document analysis which takes time, and depends on the number of words or phrases being added, and the speed and clarity at which one speaks. Obviously training in medical terms, including the Latin versions, must take time. However three hours is not, in my view, lengthy for this type of operation.

Surely one has to do this with DNS, unless one has the medical version.

The same would apply to legal terms, although this has become less problematical in the UK and Ireland, where the tendency is to use English speak, rather than legal speak, as opposed to the US, where I have noted that documents are written in lengthy archaic legal terms (that's because US lawyers want to make sure that their clients do not understand documents, and can then charge for the time spent in interpreting for them, and in addition they charge by the word!! [only joking] ). (I have noted US multi-page documents which can be reduced by over 75 %, and still have the same results.)

I would agree that it it appears to perform better in Windows 2000 than XP, and this is because 2000 is not such a resource eater. However this can be overcome by adding Ram, and with XP, I would always recommend not less than 1 Gb, and with XP, one needs a CPU of not less than 1.6 MHz for the best results.

Some time ago I reported on the performance of VV on a 1.6 MHz Core 2 Duo laptop with XP, where the speed was phenomenal.

It was also mentioned on this thread that one can buy VV on eBay very cheaply. One would have to be very careful about this, since there are VV 10 pre 10.5 versions for sale at very cheap prices. This is false economy. It is better to buy 10.5 from a reputable dealer, knowing that it is compatible with Microsoft Office versions up to 2003, as well as other programmes up to the same date.

Quentin

"Surely one has to do this

"Surely one has to do this with DNS, unless one has the medical version"

Err yes but that's the point of buying the product with the appropriate vocabulary isn't it?!

"ViaVoice can be trained from installation in 15-30 minutes"

DNS can be used out of the box.....

The point remains that you started by putting down Nuance - but then stand up for a product that was dropped by it's own manufacturer - IBM.

What was the last version of Dragon you tried?

dragonuser wrote: but

dragonuser wrote:

but that's the point of buying the product with the appropriate vocabulary isn't it?!

Yes, but look at the difference in price.

Quote:

The point remains that you started by putting down Nuance -

Where in this thread ?

Quote:

What was the last version of Dragon you tried?

9.5! Smiling

Quentin

KnowBrainer's picture

Comparing ViaVoice to

Comparing ViaVoice to NaturallySpeaking may
soon be a moot point because ViaVoice isn't and never will be compatible with
Vista because ViaVoice development was closed out a number of years ago.  You won't be able to buy a new computer
after January 1 without Windows Vista. 
Rolling back to an earlier operating system won't be a desirable
option for most end-users.

 

The main reason why ViaVoice is significantly
less expensive than NaturallySpeaking is because it is a discontinued
product.  Discontinued products
typically sell for a good deal less than the latest technology and ViaVoice
technical support will become more difficult to acquire as time goes on.  Granted, there are still a few
DragonDictate (predecessor to NaturallySpeaking) users but again, support is
almost nonexistent.  ViaVoice is headed
in this direction.

 

Lunis
Orcutt - Developer of
KnowBrainer  &

Host
of the KnowBrainer Speech Recognition Forum

A Nuance Gold Certified Endorsed Vendor

ALWAYS Ask If Your Speech Recognition Vendor Is
Nuance Certified

" I really wish IBM which

" I really wish IBM which had put in nearly three decades of research into this product had not sold it to Nuance."

Let's get one thing straight - IBM walked away from this product - Nuance gave it an extended life by agreeing to distribute it after IBM had given up. Nuance have no IP rights over this product.

Also "only 3 hours" to train ViaVoice - have you tried Dragon v9 - it works straight out of the box at over 90% accuracy, and is in the high 90's after another hour or so.

Via Voice really works!

SOrry: I DID not put down DNS. I use both products inmy practice. Some of my employees like Dragon 9.5. . Some areas where Via voice is more user friendly:
1) creating digital voice signatures
2)creating Formatted Macros
3) Embedding time date stamps with little effort
4) Extremely high accuracy in technical writing, particularly in medicine.
I do not know the politics of companies and why IBM did what it did. If anyone at Nuance is listening, they need to make the Via Voice compatible with Vista ( just because these newer machines are cheaper, more freely available and faster) . The market is now really excellent. I would qualify myself as a power user of voice transcription technology. "The 90% out of the box" with or without 20 min training is hogwash with any speech product in the market today. The specialty vocabularies are not really that useful,certainly not worth the price. Each user has to formulate his own vocab and macros to make these things work without a hitch. This is particularly true if you transcribe more than 20 pages of printed text/day as I often do. For occasional use like dictating a letter any product including the ridiculous Vista's speech engine will do.

Narayanachar S. Murali, MD,FACP, FACG
www.drmurali.com

Chuck Runquist's picture

nsmurali wrote: SOrry: I

nsmurali wrote:

SOrry: I DID not put down DNS. I use both products inmy practice. Some of my employees like Dragon 9.5. . Some areas where Via voice is more user friendly:
1) creating digital voice signatures
2)creating Formatted Macros
3) Embedding time date stamps with little effort
4) Extremely high accuracy in technical writing, particularly in medicine.
I do not know the politics of companies and why IBM did what it did. If anyone at Nuance is listening, they need to make the Via Voice compatible with Vista ( just because these newer machines are cheaper, more freely available and faster) . The market is now really excellent. I would qualify myself as a power user of voice transcription technology. "The 90% out of the box" with or without 20 min training is hogwash with any speech product in the market today. The specialty vocabularies are not really that useful,certainly not worth the price. Each user has to formulate his own vocab and macros to make these things work without a hitch. This is particularly true if you transcribe more than 20 pages of printed text/day as I often do. For occasional use like dictating a letter any product including the ridiculous Vista's speech engine will do.

Narayanachar S. Murali, MD,FACP, FACG
www.drmurali.com

Narayanachar,

Hopefully, this will only need to be said one time.

First of all, IBM's still owns the rights to ViaVoice. They did not sell it to Nuance. They only licensed the rights to distribute it.

Second, IBM discontinued development on ViaVoice because several years ago they determined that the market for their product was insufficient to justify the R&D expenses involved in maintaining it and updating it. This was a business decision. IBM simply decided to divest itself of all continued R&D and support for ViaVoice. Version 10.5 was the last release update that was done via cooperation between IBM and ScanSoft (prior to the change to Nuance) and was done solely to support Microsoft Office 2003.

Third, IBM has no intentions, nor does Nuance, of continuing to aggressively update ViaVoice now or anytime in the future. What you have currently is what you get, and all that you will get. At some point in the not too distant future Nuance intends to discontinue sales and distribution of ViaVoice altogether. There will also, time in the not too distant future when Nuance will cease to support ViaVoice. This will likely be a couple of years given that ViaVoice still has some life left in it as long as Windows XP continues to be a viable operating system for end users.

If you go to the Nuance website:

http://www.nuance.com/vista/

And click on the link for IBM ViaVoice, the first paragraph on that page states:

"Your version will not be updated to be Windows Vista compatible. We recommend upgrading to the following product for Windows Vista compatibility..."

If you are hoping that Nuance is listening, they are. However, if you're hoping that Nuance responds, Nuance has no intentions of pursuing any further upgrading of IBM ViaVoice. So, your cries are falling on deaf ears.

I fully realize that there are any number of users out there who are more than satisfied with the performance that ViaVoice gives them. I support you in your use of this product because I have always said that which ever speech recognition application one chooses to use, the most important thing is whether or not it works for them. In other words, "If it ain't broke, don't fix it!"

On the other hand, given the capabilities and the enhanced accuracy and DNS 9.5, your claim is that ViaVoice functions better than DNS on those particular points is moot. I have been running DNS 9.5 Medical on both Windows XP and Windows Vista using a third-party medical vocabulary that creates a middle slot language model as well is adding a significant medical vocabulary to the General-Large vocabulary. My accuracy is 99.9% or better for any form of technical dictation, and I have always been able to perform all the functions to which you refer as easily as they can be done in ViaVoice. The only area where I feel that ViaVoice has an advantage is in the automatic transfer of transcription/dictation from VoicePad to any other application designated or specified. I will agree with you that, to some extent, macro creation in ViaVoice is somewhat more user friendly and a tad more practical under some conditions. However, ViaVoice's macro capability is kludgy at best from an overall perspective and has nowhere near the sophisticated capabilities of DNS Advanced Scripting. Nevertheless, it is not my intention to discourage you from using it. If it works for you, that's fine, and you should continue to use it for that reason alone and regardless of what anyone else says.

Chuck Runquist
Former Dragon NaturallySpeaking SDK & Senior Technical Solutions PM for DNS

"Any fool can criticize, condemn, and complain but it takes character and self control to be understanding and forgiving." -- Dale Carnegie

Well said Chuck - as ever an

Well said Chuck - as ever an articulate answer.

Usability of DNS controls

Chuck.
An average physician is not savvy enough to do advanced scripting to make simple macros work. DNS actually falls apart when forced to perform rapid transcription with automatic formatting and produce text just like an experienced transcriptionist would. If you really want to see what I am talking about I welcome you to my office and we could do a head on comparision. You have to look at the usability of a product not just from a VAR's angle but from the end user's needs. We clearly need better voice transcription programs. All I am asking is look at what the end users (customers) want a product to do.

Narayanachar S. Murali, MD,FACP, FACG
www.drmurali.com

Chuck Runquist's picture

nsmurali wrote: Chuck. An

nsmurali wrote:

Chuck.
An average physician is not savvy enough to do advanced scripting to make simple macros work. DNS actually falls apart when forced to perform rapid transcription with automatic formatting and produce text just like an experienced transcriptionist would. If you really want to see what I am talking about I welcome you to my office and we could do a head on comparision. You have to look at the usability of a product not just from a VAR's angle but from the end user's needs. We clearly need better voice transcription programs. All I am asking is look at what the end users (customers) want a product to do.

Narayanachar S. Murali, MD,FACP, FACG
www.drmurali.com

I've been teaching DNS Legal and Medical to clients for years. I would agree with you that the average doctor and/or lawyer is not initially, and perhaps even in the long term, savvy enough to know how to make use of DNS Professional, Legal, or Medical to the fullest extent possible, or even, perhaps, as simply as you have done with ViaVoice. However, I can usually bring them up to speed with a minimal amount of training. I do look at the needs of the end-user as well is at their experience when considering speech recognition. However, I take issue with you on ViaVoice vs. DNS Re: professional transcription. DNS doesn't fall down in this area. In fact, take a look at CustomSpeechUSA and look what they are doing with transcription and SR. This is only one example of what is being done with regard to speech recognition and add-on programs and capabilities. CustomSpeechUSA actually uses a multiple combination of ViaVoice, DNS 9.5, and Windows Vista a speech recognition in a multiple approach to dictation and transcription using a workflow environment, over the telephone, via a digital voice recorders, etc., etc. I worked with them for a couple of years. My point here is simply that there is a lot more going on out there then simply SR in and of itself.

I also presented DNS at over 800 user groups across the country between 1997 and 2002. Even though I'm no longer associated with Nuance, I still do presentations to user groups, physicians, dentists, lawyers, hospitals, etc.

In addition, the court system in Canada uses in DNS for court reporting and transcribing court records. With some add-on macros, court reporters in Canada are able to dictate at over 250 words per minute with virtually 99.99% accuracy, and their requirements far and exceed what the average physician needs.

Keep in mind that I'm not putting ViaVoice down. Personally, I didn't find it very effective except in terms of its strengths, which both you and I have already outlined. However, as an overall speech recognition program I find DNS to be much more accurate and practically useful for my purposes. However, that's a personal opinion. I'll stress again if ViaVoice works for you, or for the physicians that you work with and/or know, that's fine. If it ain't broke, don't fix it. I stress this to everyone that I've ever trained or spoken with. It doesn't matter what version of any speech recognition application you're using. If it works for you that's the end of it, and I won't try to sell anybody on anything else. Choosing a speech recognition application is not a matter of what application is better or worse, it's a matter of what works best for the particular end-user, and which application they prefer and like best. That's the most important factor. It doesn't make a whole lot of sense for somebody who finds ViaVoice to be effective and practical for them to switch over to Dragon NaturallySpeaking simply because someone else has taunted that as a better SR application with more power. That doesn't make sense to me. That's like going out to buy a car knowing exactly what I want and allowing a salesperson pressure me into buying something I don't want or need. You really don't have to make that point to me that you make in the beginning of your post. You're preaching to the choir on that one.

My point was simply that, even though I threw a lot of extras into it, ViaVoice is basically dead. That is perhaps unfortunate, but fact. It is not going to be updated anytime now or in the future. Both Nuance and IBM are ruled by the Almighty dollar, and their conclusion is that there are no $$$$ in any future development or distribution of ViaVoice.

Chuck Runquist
Former Dragon NaturallySpeaking SDK & Senior Technical Solutions PM for DNS

Education is what survives when what has been learned has been forgotten. - B.F. Skinner (1904-1990)

Is anyone happy with the course ofNuance

Several months ago,I complained about the poor user interface and restrictive functionality and features of Dragon, particularly for serious medical applications. I understand Nuance is now making it really difficult to use it in EMRs / outside native window, starting with its new version. I love these guys. With so much effusive support from the speech community is there anyone who will tell them off?

Narayanachar S. Murali, MD,FACP, FACG
www.drmurali.com

admin's picture

nsmurali wrote: Several

nsmurali wrote:

Several months ago,I complained about the poor user interface and restrictive functionality and features of Dragon, particularly for serious medical applications. I understand Nuance is now making it really difficult to use it in EMRs / outside native window, starting with its new version. I love these guys. With so much effusive support from the speech community is there anyone who will tell them off?

Narayanachar S. Murali, MD,FACP, FACG
www.drmurali.com

I think it's like telling the only water company in town that you don't want any more of their product. They (Nuance) are the only well in town for a lot of people. It's either their way or make your own right now.

That may be changing with Vista S/R on the market. It appears to be gathering a following. I guess we'll have to see where it all leads.

Buy the right version then!

nsmurali wrote:

I understand Nuance is now making it really difficult to use it in EMRs / outside native window, starting with its new version.

Not if you buy the medical version... If you want a professional tool you have to pay a professional price - the ROI is incredibly fast.

dragonuser wrote: Not if

dragonuser wrote:

Not if you buy the medical version... If you want a professional tool you have to pay a professional price - the ROI is incredibly fast.

Nobody ever said Nuance doesn't appreciate the value of a quick buck Smiling

Bruce

BruceCyr wrote: Nobody ever

BruceCyr wrote:

Nobody ever said Nuance doesn't appreciate the value of a quick buck Smiling

Bruce

And MS, Adobe etc don't? Eye-wink

dragonuser wrote: BruceCyr

dragonuser wrote:
BruceCyr wrote:

Nobody ever said Nuance doesn't appreciate the value of a quick buck Smiling

Bruce

And MS, Adobe etc don't? Eye-wink

Kudos for a deft demonstration of the art of the non sequitur!

Bruce

admin's picture

Maybe Nuance got the larger

Maybe Nuance got the larger than normal bill for their medical insurance and decided to collect some of it? Laughing out loud

(just kidding)

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