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ViaVoice Error Cannot parse viavoice directory information
Submitted by letitsnow on Sat, 08/25/2007 - 20:40.
Have just re-installed ViaVoice after a virus ravaged my computer. ViaVoice worked fine before the reformatting. Have gone to reinstall ViaVoice and I now get the error -- Cannot parse viavoice directory information -- Any ideas? Thanks |
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Make sure your anti-virus
Make sure your anti-virus and firewall are disabled.
Try a complete re-installation.
If that doesn't resolve the problem, then I would suggest a complete clean reinstall.
First of all have a look at these four :
http://www.speechcomputing.com/node/494
http://www.speechcomputing.com/node/312
http://www.speechcomputing.com/node/216
http://www.speechcomputing.com/node/576
You will see that I have detailed how to do a completely clean install.
Not having looked at these for some time, I cannot recall whether I mentioned that you should use a registry cleaner, such as Cclean or RegScrub, to make sure that everything relating to VV has been cleared out.
Then do you your reinstall. When it has finished, do not start it straightaway. If you have the existing speech files from the previous version, copy and paste it into Documents and Settings \ Application Data \ IBM \ ViaVoice \ Users \. Then go to Control Panel \ IBM ViaVoice Options, in the top drop-down box, scroll and find your existing user, and apply. Go through all the tabs and complete your settings.
If you still encounter problems, please report on this site.
Quentin
Thanks for your help. The
Thanks for your help. The light went on when you mentioned the wireless connection. I was trying to figure out what was different this time --- the wireless card.
I ran thru the complete clean up procedure including ViaClean and a registry clean. Restarted XP, disabled firewall, virus and wireless processes/services, then reinstalled ViaVoice. This seems to have me up and running.
Thank you